Senior Director of Organizational Effectiveness
P: +1 574-631-1793
Ashley Zingo is Director of Operations for the College of Arts and Letters. In this role, she focuses on enhancing workplace culture and DEI, recruiting and retaining employees, and strengthening our organization — from training systems to space planning to information technology support.
Before joining the College, Ashley was Director of Employee Engagement for University Enterprises and Events (UEE), where she served as the chief strategist for engagement with all colleagues of the UEE division. She provided leadership to deepen a culture reflective of Notre Dame values and led a team that was dedicated to workforce planning, recruitment strategies, employee engagement, strengthening of culture, division-wide communications, training, learning and development, and performance management.
Previously, Ashley served as the Director of Event Services for Event Management at the University of Notre Dame, where she was responsible for the planning, operations, and execution of events within Notre Dame Stadium, Notre Dame Conference Center, and additional locations across campus. Ashley's leadership in this role involved a significant focus on employee engagement, culture, and strategic human resource management.
Prior to joining the Notre Dame family, Ashley served as the Associate Director for Projects and Initiatives at the University of Chicago and as Conference Coordinator at Colorado State University, where she earned bachelor's degrees in psychology and business administration and a master's in management practice. She has also earned a number of certificates, including the John Affleck-Graves Excellence in Leadership and the ACCED-I 2015 Mentor of the Year Award.
The Director of Operations serves as the primary staff leadership role for the College of Arts and Letters and directs organizational activities in this area, including staffing structure, staff recruitment and hiring, coaching, and performance enhancement, as well as enhancing workplace culture and diversity, equity, and inclusion.
- Leads strategic staff recruiting, selection, coaching, retention
- Responsible for performance management systems; provides second-level review on all staff performance reviews
- Manages accountability, development, and implementation of training systems
- Works in close partnership with the College's HR Consultant and collaborates with HR on employment, retention, and employee experience
- Understands and implements HR policies across the College; serves as liaison to HR and General Counsel's Office
- Leads DEI efforts and team-building amongst staff in the College
- Oversees Arts and Letters Computing Office and strategic computing support
- Supports computing office activities regarding the implementation of information technology for faculty and administrative areas of the College of Arts and Letters.
- Leads policy implementation with the Office of Information Technology through the Distributed Support Services model.
Academic Space Planning
- Directs College of Arts and Letters facilities utilization and renovations across 14 university building locations.
- Leads and liaisons with campus building services, facilities management, architect's office, and College departments and faculty to assure facility needs are met in an effective and efficient manner.
- Establishes/oversees policies and procedures related to departmental spaces.
- Allison Collins, Operations Program Manager
- Bridget Fields, Employee Experience Program Manager
- Scott Russell, IT Director, College of Arts and Letters
- Executive Committee
- College Council
- Deans and Chairpersons Committee
- Human Resources Advisory Group
- Space Action Committee
- Human Resources
- General Counsel