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ALCO

ALCO

Arts & Letters Computing (ALCO) provides innovative technology services to empower the College of Arts & Letters community in their pursuit of truth and understanding.

Our vision is to foster a culture of technology-enhanced academic excellence.

Office Location

250 O’Shaughnessy Hall
University of Notre Dame
Notre Dame, IN 46556

(574) 631-7705

Office Hours

Monday - Friday
8:00am - 4:30pm

Support Services

The ALCO Support Services team provides day-to-day “break/fix” support for common hardware and software issues, and assists with procuring new technology for the College of Arts & Letters.

The Support Services team works closely with several other University IT teams including the OIT Help Desk, the Campus Workstation Program, and the Hammes Tech Hub’s Service Department.

Consulting Services

The ALCO Consulting Services team collaborates with faculty and staff across the entire College of Arts & Letters to identify opportunities and implement solutions for improving teaching, research, and operations through technology and process improvement.

Whether you’re outfitting a new lab, looking for guidance on data management, or in need of assistance with any number of technology-related projects, Consulting Services can help!

Creative Computing Group

The Creative Computing Group (CCG) was created in 2003 by the College of Arts and Letters to provide leadership and resources to support and encourage specialized and advanced computing technologies in the arts.

The Group fosters initiatives in research and teaching that seek new paradigms of literacy through a critical and creative exploration of emerging forms of visual communication.

The CCG is committed to the cross-disciplinary exchange of ideas and skills for the purpose of encouraging artistic collaboration, faculty research and curricular innovation.

ALCO Staff

Need help?

If you need immediate help, please contact the OIT Help Desk through the ServiceNow web portal. If the Help Desk is unable to provide the assistance you need, your case will be routed to the ALCO Support Services team.

To schedule an appointment for a consultation, please submit a General IT Request form in ServiceNow.

Dr. Scott Russell

Information Technology Director

Dr. Scott Russell

Information Technology Director

scottrussell@nd.edu
P: +1 574-631-7905

Scott "Scooter" Russell serves as the IT Director for the College of Arts & Letters providing leadership, vision, oversight, and management of the information technology needs of the College. He first worked at Notre Dame as an IT Support Engineer/Consultant from 2004 to 2010: first for the DeBartolo Performing Arts Center and then for the College of Arts & Letters. He has presented at regional and national conferences and holds several industry certifications.

Scooter’s formal education includes degrees in music performance from Butler University (B.A.), the University of Cincinnati College-Conservatory of Music (M.M.), and Ball State University (Doctor of Arts). He also holds a Graduate Certificate in Information Systems Management from Grand Valley State University.

When he’s not on campus, Scooter enjoys spending time at home in Kalamazoo, MI with his wife Carol, son Lucca, and cats Kammie and Cheeto. He has recently taken up sailing as a hobby. He has previously served as President of the Board for the Crescendo Academy of Music in Kalamazoo and continues to volunteer at his church.
Will E. Bruckert

Assistant IT Director; Manager, ALCO Consulting Services

Will E. Bruckert

Assistant IT Director; Manager, ALCO Consulting Services

wbrucker@nd.edu

Will E. Bruckert has been serving in Arts & Letters as an IT Solutions Specialist for 6 years, and is currently the Assistant IT Director. His previous focus had been supporting specialized classrooms and research labs.

Will first joined the ND IT Community in 2000 as a student computer consultant and has served in various roles since then developing technology solutions that support teaching, learning, and research.
Ryan Maure

Manager, ALCO Support Services

Ryan Maure

Manager, ALCO Support Services

rmaure@nd.edu

Ryan Maure serves as the Support Services Manager for the College of Arts and Letters.

Ryan joined the University in 2016 serving as an IT consultant for the School of Architecture. He moved to the College of Arts and Letters Computing Office in September of 2017. When he is not at work, you will find him spending time with his family.
Josh Bennett

IT Solutions Consultant, Social Sciences

Josh Bennett

IT Solutions Consultant, Social Sciences

jbenne22@nd.edu

Josh Bennett joined the Arts & Letters team as a IT Solutions Consultant in May 2022 with a focus on the Social Sciences. He enjoys working with faculty and staff to find the best solutions to meet their needs.

Josh has been in the Granger/Mishawaka area for most of his life and loves spending time with his family, weight lifting, and woodworking. You should also ask Josh about his Youtube channel and consider subscribing (JB Woodworking).
Nate Krakowski

IT Solutions Consultant, Humanities

Nate Krakowski

IT Solutions Consultant, Humanities

nkrakows@nd.edu

Nate Krakowski has served the College of Arts & Letters as an IT Solutions Consultant since 2019. In that capacity, he has enjoyed meeting with faculty and staff to explore creative solutions for teaching, research, and process improvement. Learning about and supporting faculty in their passion projects is often the highlight of Nate’s work day. He serves as the primary consultant for the Humanities.

Nate is a native of the South Bend/Mishawaka area and loves working in higher education, hiking, and spending time with his family. His hobby is acquiring hobbies, and Nate will happily talk about board games, film and television, and any number of crafty projects for hours on end.
Dan Lewis

SAS Media Officer
IT Solutions Consultant

Dan Lewis

SAS Media Officer
IT Solutions Consultant

dlewis25@nd.edu

Dan Lewis has been with the Arts & Letters Computing Office since 2023 as an IT Solutions Consultant where he serves as the primary point of contact for the Arts.

Prior to joining the ALCO team, Dan was a Customer Success Advocate for Typeform where he focused on their VideoAsk product. As a Customer Success Advocate Dan worked to ensure the users he worked with were achieving their goals and more with the products he supported. He also worked as Project Manager for BX Films, a video production company focused on story-led marketing campaigns. Working at Apple, studying graphic design, and leading a team focused on slate roof repair are among other noteworthy aspects of his career.

Dan lives in Mishawaka with his wife and two children. Outside of work you will find him exploring the outdoors with his family, often on a mountain bike or with an analog camera around his neck.
Dave Klawiter

Senior IT Solutions Specialist

Dave Klawiter

Senior IT Solutions Specialist

klawiter@nd.edu
P: +1 574-631-9682
Eli Ragland

IT Support Technician

Eli Ragland

IT Support Technician

eraglan2@nd.edu

Eli Ragland joined the Arts & Letters team in the summer of 2022 and serves as an IT Support Technician with the primary focus on break/fix support. He also assists with purchasing and ordering.

Eli loves to assist with a variety of issues and enjoys teaching users how to use their technology. Other than technology, he will also engage in conversation about biology, photography and PC gaming.
Dan Napier

IT Support Technician

Dan Napier

IT Support Technician

dnapier@nd.edu

Dan Napier joined the Arts & Letters team in 2023 as an IT Support Technician focusing on break/fix support.

Prior to joining ALCO, Dan was an IT Technician for Niles Community Schools where he worked for over ten years assisting with a wide variety of IT-related tasks and projects. Dan also worked for the Whirlpool Corporation as an Image Technician where he managed a fleet of 1,500 devices. Outside of work, Dan loves to go hiking and running with his wife and daughter.

Recent Testimonials

"We're so fortunate to have such an attentive, capable and helpful group of IT professionals at ALCO. I really do tell my colleagues to open OIT tickets when they have issues because the service, timeliness, professionalism and know-how of the tech professionals (especially Dan and Eli) cannot be beat."

— Jennifer Fortener, Finance and Grants Administration Program Manager, Wilson Sheehan Lab for Economic Opportunities (LEO)

"My colleagues are responsive and exceptional professionals! I appreciate their time, expertise, and willingness to answer any and all questions. Thank you!"

— Aurea Hernandez-Webster, Program Manager, Initiative on Race and Resilience

"Eli was fantastic! Fixed my issue quickly and didn't make me feel dumb."

— Fred LaBrecque, Project Development Manager, Wilson Sheehan Lab for Economic Opportunities (LEO)

"Dan Napier provided fantastic service with this incident. It was a difficult problem that eventually required him to take my laptop to the bookstore to have parts replaced. I really appreciated how he took responsibility for my issue throughout the process, rather than just passing me along to someone else. He showed a lot of skill and care, and checked in multiple times after I got it back to make sure everything was working well. This is probably the best service I've ever received from an IT person in my 18 years at ND. Thank you Dan!"

— Kasey Buckles, Professor, Department of Economics

"ALCO is good at solving issues quickly. They're professional and kind and fun to work with."

— Chelsea Cloutier, Department Coordinator, Classics