Technology FAQ

Q. How do I order a new computer?

A. For CWP computers, start on the CWP Frequently Asked Questions page in ServiceNow. For non-CWP computers, use the Technology Purchasing Assistance form in ServiceNow.


Q. How do I order other technology equipment?

A. Use the Technology Purchasing Assistance form in ServiceNow.


Q. I need help moving my computer. Can ALCO help with that?

A. Yes! If you need assistance moving a phone, computer, printer, or any other technology equipment, please use the Move Technology Equipment form in ServiceNow.


Q. Where can I get technical training?

A. See this list of training resources.


Q. Where can I learn more about Canvas, our learning management system?

A. Right here on our Canvas Resources page.


Q. How do I contact Arts & Letters Computing (ALCO) or the Office of Information Technologies (OIT) Help Desk?

A. For routine service requests, please Submit a Support Request. For consulting help, please submit a General IT Request. Our office is located in 250 O'Shaughnessy Hall. You're welcome to drop in between 8:00am and 4:30pm.