Allison Collins, Operations Program Manager

Campus phone numbers are associated with a person.  If somebody moves offices, then their phone moves with them.  If a person moves to a new position in a different department, then their phone number will change.

Many phone features and changes can be submitted through ServiceNow.

Use the Phone configuration form to:

  • Change the name of the phone owner
  • Reset voicemail to default settings (The default PIN for voicemail is 6481)
  • Enable features such as voicemail to email, single number reach, and Jabber

Related Links

Cisco Phone User Guide